Originally posted on the Redeye Wrigleyville blog (Sept. 30, 2010). The Redeye, the Chicago Tribune’s commuter newspaper and a part of the Tribune Company, invited me to be one of their neighborhood bloggers in July of 2010. It was both an honor and a pleasure to contribute to their website and be part of the Redeye …
Monthly Archive: September 2010
Sep 28
What is a Crisis?
“We’re in the middle of a crisis situation and I don’t have time to talk.” Defining can crisis is difficult because a crisis varies for every person, company and industry. The Merriam-Webster Dictionary defines a crisis as an “unstable or crucial time… especially: one with the distinct possibility of a highly undesirable outcome.” This definition …
Sep 17
Making Someone Else Smile
Smiles are contagious! They have the ability to transform a bad day into a tolerable day, they’re free to give out and they’re easy to give away. Plus, when you see the right person smile, it has the power to make you share a smile with someone else. A couple weeks ago, I said the …
Sep 14














